Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, such as:

• ‣ Contact details (like your name and email) when you join our mailing list, submit a form, or contact us.
• ‣ Account or profile details when you sign up to use the Arkive app or other services (when available).
• ‣ Any other information you choose to share with us in surveys, support requests, or feedback.

2. How We Use Your Information

We use the information we collect to:

• ‣ Provide, maintain, and improve our website, newsletter, and upcoming app experience.
• ‣ Communicate with you about updates, new drops, features, or opportunities related to Arkive.
• ‣ Respond to your questions, partnership requests, and support enquiries.

3. Payments & Third‑Party Processors

When you make a purchase or payment through Arkive, payments may be processed by trusted third‑party providers.

We use third-party payment processors such as Stripe to securely process payments. We do not store your card details on our servers.

These providers handle your payment information in line with their own privacy policies and industry security standards (such as PCI-DSS). We recommend reviewing the privacy policies of any payment processor you use through Arkive.

4. Cookies & Analytics

We may use cookies and similar technologies to understand how people interact with our website and to improve performance and experience.

You can usually control cookies through your browser settings. Disabling cookies may affect certain features or functionality of the site.

5. How We Share Information

We do not sell your personal information. We may share information:

• ‣ With service providers and partners who help us operate our platforms (for example, email newsletter tools, hosting providers, analytics, or payment processors).
• ‣ When required by law, regulation, or to protect our rights, users, or the public.

6. Your Choices

Depending on your location, you may have rights over how your data is used, including the ability to:

• ‣ Access or update certain information you have provided.
• ‣ Unsubscribe from marketing emails using the link in our messages.
• ‣ Contact us to request that we correct or delete certain personal information, subject to legal obligations.

7. Data Security

We use reasonable technical and organizational measures to help protect your information. However, no system can be guaranteed 100% secure, and you share information with us at your own risk.

8. Children's Privacy

Arkive is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we use your data, you can reach us at:

Email: hello@arkiveinc.com
Phone: +234 703 842 2443